Admiral Jet Client Experience

How we prioritise service for an unmatched client experience.

From the moment you make an enquiry to the second you step off your flight, every interaction is meticulously planned and carried out to exceed expectations. Admiral Jet isn’t just about getting from point A to B. It’s about providing an unmatched journey where every detail is considered and every need is anticipated.

A Commitment to Excellence

At the heart of our ethos lies a steadfast commitment to excellence. This commitment permeates every aspect of the business. From the selection of aircraft to the training and qualifications of staff. When you choose Admiral Jet, you are not just chartering an aircraft; you will experience a service tailored to your every need.

Personalised Service, Every Step of the Way

One of the hallmarks of Admiral Jet’s approach is our dedication to personalised service. When you enquire about a charter, you are assigned a dedicated account manager. They serve as your point of contact throughout the entire process. This ensures that every detail is tailored to your preferences, from the type of aircraft selected to the in-flight amenities provided.

Attention to Detail

In the world of luxury travel, the small details often make the biggest impact. Our team understands this implicitly and goes above and beyond to ensure that every aspect of your journey is perfectly planned and executed. Whether it’s arranging for your favorite champagne to be on-board, making provisions so that you can hold an important meeting mid-flight, providing something special for your children, or coordinating ground transportation upon arrival, no detail is too small to merit attention.

A Focus on Safety and Security

While service is paramount, the safety and security of our clients is a given. All of our industry partners adhere to strict local and international regulations and all charters are of course legal – we support the Air Charter Association’s drive to raise awareness of this matter.

Going Above and Beyond

What truly sets us apart, however, is the willingness to go above and beyond for all of our clients. Whether it’s accommodating last-minute itinerary changes or arranging for special requests mid-flight, the team ensures that every client’s experience is nothing short of extraordinary.


In a world where customer service can sometimes feel like an afterthought, Admiral Jet strives to stand out as a shining example of what’s possible when service is placed at the forefront of the customer experience. From personalised attention to meticulous planning, every aspect of the Admiral Jet journey is designed to exceed expectations and leave you feeling pampered, relaxed, and always keen to fly again with Admiral Jet. To book your next trip – contact us today.