It seems that intolerance and discrimination is everywhere these days. You can’t go more than five minutes without running into intolerance of some kind, and it’s quite upsetting to watch. Public transport is a real hotspot for people to be the subject of verbal and even physical abuse, which is why many simply don’t travel out of a fear of being harassed.
We don’t think this is fair at all, and endeavour to do whatever we can to make sure that you have a safe and comfortable experience from start to finish because we value your satisfaction, so let’s talk about the experience we aim to create.
So let’s start by establishing a constant principle. There will be no discrimination on a private flight, ever. We do not discriminate based on age, creed, religion, sexuality, colour or anything else. We’re here to help you have the best experience possible and we can’t do that if we’re making a judgement about you based on an element of your lifestyle.
However, on the other end of the scale, we also don’t accept offensive remarks or violent behavior towards any of our staff. We are committed to a safe workplace environment and the safety of our team is as important as your own.
Service Grounded in Fairness
We aim to make sure that you feel safe, free to be who you are and away from the intolerance of the world. We fully respect who you are as a person – your pronouns and beliefs about gender are things we strive to respect and uphold. For the sake of fairness, if you’re not comfortable with something we implore you to speak out – none of our staff are ever deliberately offensive or rude and will strive to correct their mistakes!
At the end of the day, we’re also more than capable of fulfilling any special requests and needs too. Communication is the cornerstone of good business, so we will always encourage you to get in touch prior to your flight so that we can properly prepare for your time with us. After all, this is your flight and your experience, so we do what we can to make it a good one.
Overall we thought we would talk about our commitment to equality and fair treatment. In an increasingly self-aware world, it is important to stand as a beacon of tolerance and fairness for everyone. Your private flight is something you should be pleased to go on every time, and so everything we do is for your pleasure and benefit. We want you to enjoy yourself and so we’ll do everything in our power to make sure you do. We believe firmly in respect – when it is shown to us, we respond in kind. It’s a safe space for you to be who you are, and we’ll never compromise on that.